story line closing and hanging frequently

Hi, Shalini, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

I'm sorry to hear you are experiencing crashing and erratic behavior in Storyline 360! I have a few questions to narrow down the issue:

• Are you working from a local hard drive? We don't recommend working with files on a network drive. 
• Have you attempted to repair Storyline 360? Here are the instructions.

If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.