Forum Discussion
E-learning process problem
Hi all, I work for a large company and our team produces a lot of internal e-learning projects for various Learning Consultants and Subject Matter Experts and we normally go through this process:- ...
If possible, the main stakeholder should be involved or, at least, informed (to keep folks accountable for their requests). Ideally, there should be one person who has "final say" when the team can't come to a consensus.
I think it helps to have an official change-request form—as well as a documented reply that specifies how a change request will impact the timeline and budget. In other words, ask: "Is this change worth missing the deadline, which will cost us ___?"
Or simply say something like, "That change-request is out of scope. It would cause us to miss the deadline. I'll have to get approval from [name of higher up manager here]." (This is where it helps to have backup from the managers for keeping things in line.)
