Welcome to the New E-Learning Heroes!

Will you be reintroducing the option to have page numbers on the discussion pages, rather than the hideous 'load more' style method of trying to navigate to older posts? Loading 10 at a time is just so slow for loading old posts you know you saw yesterday and wanted to contribute to - that's 50x click-wait-load-scroll-click-agains.  Ugh. Clicking back to page 7 or 8 then skipping to page 15 - works well, makes sense. If you can't do that, please add a setting in my profile for 'Show 100 posts per page' or similar.

Nice work so far. But please bring back that the topic title is the subject line in the email notification. This way I could see directly whether I was interested in the topic of the notification or not without always having to click into the mail first. This "Subscription Update on Articulate - Community" as subject is so annoying!

Tim is so right about the need to be able to navigate.

It would really be nice to have back the participating icon. It makes it so much easier for non-staff to follow up with people we are helping on an on-going manner.

Still, there’s a lot to like.

I appreciate that all the discussions/questions are together and can be tagged.

I agree with Tim about navigation. Having to click "Show More" multiple times will be frustrating. 

In addition, I miss the "Participating" option. Sure, I can go to my Profile and scroll down to my activities to access which discussions I've replied to. But that list doesn't show me if there are more recent replies or follow-up questions. And it's longer than the old "Participating" list used to be, since it has a separate listing for each reply (instead of just one listing per discussion). 

One more thing: The pilot had way more options for formatting text. I don't mind that many of those aren't available, because they could get excessive. However, I don't see a way to control the indent for bullets. 

• First level bullet
• But how do I indent to create additional levels? 

One more suggestion: I was in the pilot, and I know I can click one of the tags at the top of the Discussion page to filter the list so it only shows posts with those tags. But I'm not sure others will know that. I think it would help to include a short instruction, e.g., "Click a tag to filter the list."

Along with the Participating filter mentioned above, the Unread and even the No Replies filters were extremely useful in quickly identifying new issues that we may have the expertise to help other users with.  I see the No Replies filter is on the main discussion page but not on the sub-pages, like Storyline 360 topics. I feel a lot of issues are going to rapidly scroll out of view and never receive helpful answers.

Not loving the new UI, maybe I just need more time to get use to it.

Hello,  We appreciate your feedback and patience as we work through some issues, please check out this post for more information. However, I do want to address some of the concerns that have been mentioned in this thread as well:

• We have submitted a feature request for page numbers for replies instead of show more. I know this is a request our vendor has received from other customers so hopefully they will make this change.
• I’ve been told that some changes are coming to the emails, but until our vendor implements them, I don’t know what options we’ll have for those. If you want to change your email notification settings, you can do that in My Settings > Follows & Notifications.
• Our vendor is working on the posting errors. We hope to see a fix from them very soon.
• The issue with not being able to have the number 3 in a post has been resolved. That was an issue with our spam filter.
• I’ll add a feature request for the participating filter.

Is there still not an option under my profile to view support cases and feature requests I have logged? I was hoping the update would bring this feature in as it would be good to see the status of these. I log issues and feature requests and forget to follow-up sometimes.

Hi Ginger,
Looking good.  Maybe this is in the works, or I have missed the instruction. I cannot find an icon/button/text... to access my portfolio of courses in my Articulate account. Is that still something Articulate offers?

Thank you!

This morning when I tried to post a response to a question, I was prevented from doing so, because I had exceeded the number of posts I was permitted to make, and was encouraged to try again later. This was my first post of the day. 

I have made very few posts on this new system, so how did I exceed the permissible number of posts?

Edit 3 Sep 2024.

It just happened to me again. It seems I'm limited to approximately 3 posts per day.