Forum Discussion
Embed Youtube Video - Error 153
Hi TatyZF,
Sorry to hear you're having trouble embedding YouTube videos in Storyline.
Using the same iframe you shared, I tested the playback on my end. After publishing to Review 360, the video played without issues in Google Chrome. Are you encountering this error after publishing your file? In Storyline, website videos cannot be previewed. They will only function after the course has been published. However, Storyline alerts authors with a generic "Web Video is unavailable during preview" message.
The Error 153 you're experiencing can be caused by network security or browser-level restrictions blocking YouTube's embedded player. Please try the following troubleshooting steps:
- View the published output across multiple browsers.
- Try an incognito/private browser window.
- Temporarily disable any browser extensions you may have installed.
- Test the published output on a different network (e.g. a mobile hotspot).
If the video works in any of those scenarios, that would indicate a local network or security setting is blocking the embed.
Let me know how it goes!
I am having a similar issue. I sent Articulate an email last week and followed up 3 different times and still no response.
Case Number: 01334264
Case Details: I am creating a SL course. I have tried embedding 3 youtube videos and I keep getting an error (Error 153 Video player configuration error) once the course is published. (It also says I cannot view video during preview). I have tried to resolve this finding articles and youtube videos. I have tried clearing cookies and using different browsers and allowing 3rd party cookies. I would like to do this from Edge but I have tried Chrome as well. I am not sure what I am doing wrong.
If you are able to see my case number, I have a link to my course and the embedded codes.
Can you help me?Hello chood1,
Thanks for reaching out! I see that my colleague Robby has reached out to you via email this afternoon in your case. You're in excellent hands!
Please let us know if you do not receive their email, I'm happy to check on this for you!
