Forum Discussion
ERROR: Being used by another process
My files every now and they pop up with the error:
"the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
Our IT Dept spent ...
Hi James!
I understand the hassle! There are a few instances that initiate this error message.
Images or other elements open in other programs. For example, viewing an image in Paint, even in the background, will cause this issue because the software recognizes an instance of the image is in use. Also, I would check that all of the content items are on your hard drive, rather than accessing them from a USB drive, network, etc.
Oh, it's just a hassle now; I've been able to work around it without an issue. The thing is, it doesn't matter if I'm working from a network file or a local file. I still get the error message intermittently. Again, all I end up doing is closing SL360 and copying the file to another location, either on our server or on my desktop, and then open it...voila, no error message.
As for the file using objects that are opened in another application, tried that, doesn't matter. When it first happened, I closed everything (Illustrator, Photoshop, PPT) and then tried once more...same error message with the same file. It was then that I tried the "copy/move" option and found that it worked. So, it's not associated with another application using the assets in the SL360 file, nor where the SL360 file is stored or accessed from.
