Forum Discussion
KatieRiggio
5 years agoStaff
Greetings, April!
You took the right steps by copying the file over to a local drive, and I'm so sorry this error is still lingering!
Would you be willing to work with our Support Engineers, so we can pull a few system logs to help us determine the next troubleshooting steps? They'll do what they can to ensure this issue doesn't appear again!