Forum Discussion
Error message: Folder is read-only
I am attempting to publish my course by Web, but I continue to receive this error message:
The "xxx" folder is read-only, being used by another process or you do not have proper security informati...
I'm having the same issue after turning the Onedrive off.
Hi Micah,
On top of having your folders being synced to OneDrive, you'll also want to check if you have security applications like Carbon Black installed.
We've found that Carbon Black can cause performance issues, such as slow response times and difficulty saving Storyline projects.
If you're unsure of what's currently installed on your computer, open a case with our support team here and we'll be glad to help you identify what's causing the publishing issues on your end.
Hi! Thank you for the response.
I just created a new project, then imported the slides from the previous project. Even with Onedrive on, it published just fine. My previous file must have become corrupted somehow.
Micah Casey (she/her)
Senior Instructional Designer, Optum Enterprise Training
Optum Enterprise Shared ServicesO 954-347-2168
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