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IsabeauTindall's avatar
IsabeauTindall
Community Member
3 years ago

Error message when uploading Rise360 course to LMS - Incorrect file package

Hi, 

I have sent a SCORM 1.2 package of my Rise360 course to a client. When they tried to upload it to their LMS, they get the following message - "Incorrect file package - Missing IMSMANIFEST.XML or AICC Structure". 

I checked, and the files don't seem to be missing. Can anyone tell me how to resolve this issue? 

The package is SCORM 1.2, tracking: track using course completion, reporting: complete/incomplete. 

Thanks,

Isabeau