Forum Discussion
Error Messages
I am new to Storyline 3 (1 month) and have had a recent issue where anything I select gets me an error message, "We're sorry, something went wrong with Articulate Storyline and it might close." Is this normal? I normally use Adobe Captivate but my supervisor wants me to learn Storyline 3 as well.
Hi, Mark, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
I have a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 3? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
