Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
CSOD does support xAPI but it's not straightforward. The client would need to setup an endpoint with global support. Even then, reporting of xAPI statements aren't very clean and meaningful. It's mostly intended to capture informal activities that don't need to tie to LO or curriculum progress.
I'm assuming the item click is HTML 5. I've seen issues with clickable items in the past. Storyline-ism that tended to be resolved with the goofiest activities. Things like re-scaling and positioning the question items. There isn't anything, to my knowledge, that's different about the CSOD environment. So the issues should be replicable even if they're intermittent.
Things I'm thinking about:
What version of iOS / Mac Safari?
What version of mac device (hardware)?
Was a particular network being used to access the system? If so, what are the specifications of the network.
Ideally, none of this should matter. I do think there's something occasionally wonky with Storyline's output. Most of the time a republish can fix it.