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Everything we know about Cornerstone on Demand and Storyline!
Has anyone else been having "reversioning" issues with CSOD and Articulate?
When we try to update a course on Cornerstone the update takes days and sometimes there are unexplained issues.
For example: 1) a NEXT button won't advance (even though it works perfectly in preview) 2) Fonts change from Futura to Times New Roman 3) zoom picture features will not work.
I have, in the past, seen update/replace take days and in the mean time the course looks like someone flipped it upside down and shook it. So, you are not alone in seeing this behavior. As a result I know of some companies that choose to reversion only and not even mess around with update.
Personally, if I have an update I need to do, and by update I mean small tweaks to text or images, not wholesale changes to slide number or order, I tend to push those out the night before a holiday weekend if it can wait that long or at least overnight if it is urgent. A reversion, can be pushed out any time but then you have to decide who is getting the updated version (everyone vs. new registrations, etc).
I haven't "zeroed out" as Will suggests in recent memory Although on one occasion I somehow broke the whole course when "zeroing out" and ended up versioning anyway.
Of note, when updating, I have seen some impatient souls attempt to push out multiple updates when the first one didn't show up. This never goes well. Do your self a favor and put a version.update number on your first slide so you know it at least took (e.g when version 1 is updated the first time I put a v1.1 on the first slide). Also note just because you see your update number change on the first slide, doesn't mean the whole update is complete. Patience is required for update/replace.
- DanaHinman8 years agoCommunity Member
Matthew,
Thanks for the additional info. I will keep these tips in mind.