Forum Discussion
Export using HLS streaming fails
I have two video-heavy courses that I cannot export with adaptive video streaming or HLS. I have found that adaptive streaming works for smaller projects but not on these larger courses.
Hello Garrison,
Sorry to hear that you ran into this snag.
For video related issues, one of the things we recommend for troubleshooting is to try re-encoding your videos using a different video profile to see if this helps. You can use a tool called Handbrake to re-encode your videos, and this video will show you how.
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
