Forum Discussion
Exporting translation to Word legacy crashes or freezes Storyline 360
Hi,
A translation company asked for the legacy word version of the translation file as i had sent them the "normal" one, which exports as expected.
When I try to export it, it crashes or freezes Storyline 360, or just sits there at about 50% for an hour before giving up. Any ideas?
At one point I got an error of "Exception has been thrown by the target of an invocation".
I have uninstalled Storyline 360, rebooted and then reinstalled it but its the same outcome.
Hi, Darren.
Thank you for reaching out!
It sounds like you've already tried a few troubleshooting steps, so I'd like to connect you with one of our support engineers to look closely into what's happening. I opened a case on your behalf, so you should hear from a support team member soon via e-mail.
