Forum Discussion
Eyedropper does not pick the color it is moved over
Hi,
the eyedropper / Color Picker tool is unable to pick a color from an object. When the eyedropper is moved over the object (the red rectangle on the right in my screenshot), it pics up white (t...
Hi Joe,
Thanks so much for this update. It's so helpful to know what you are currently experiencing with the color indicator box.
I have a few questions in order to better assist you:
- Do you notice a difference if you only utilize one screen? Is there a difference when using two?
- Would it be possible for you to share a recording of your screen when this happens across the different apps? This will be helpful to see in action!
In the meantime, I'd like to send along this article that could provide some assistance with this erratic behavior:
This article will walk you through the step-by-step instructions for repairing on Windows 11 or Windows 10 in order to resolve the erratic behavior.
Please let us know your findings on the other computer as well! I'm curious if it is isolated to one machine or if you're experiencing this with every device.
Looking forward to hearing from you, Joe!
