Forum Discussion
Files corrupted
Today, I finished 1 Storyline training and saved it under 3 different names. However, all files are corrupted! Yesterday I missed a version of a training for this reason. Can anyone tell me why this is happening?
Oi, Luísa, tudo bem? Bem-vinda à comunidade E-Learning Heroes ✨!
Let me ask you a few questions to help you troubleshoot the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd recommend opening a support case with our engineers.
Let me know if this works!
