Forum Discussion
flip Card accessibility is not working with the assertive tool JAWS screen reader
Dear Articulate,
We have used flip card blocks "Flashcard Grid " into our e-learning with 10 number cards in a block.
When we test these in the output with the JAWS screen reader, the screen reader does not guide the learner how to move the next flip card and is also unable to tell which flip card he has to go through in the content for this block.
The screen reader automatically for all 10 flip cards with out stop. This is very confusing for the learner when to flip to next card.
Could you guide us how to fix this issue or Articulate will release a new update with fixing tis accessibility issue for flip card block.
An early solution is highly appreciated.
Best regards,
Siba
Yes, even i am facing the same issue, where, JAWS screen reader do not reads flip card instruction one by one, it reads continuously, it is difficult to say which Flip card JAWS is reading. could you please help to fix the same.
Create a test scenario of 10 flip cards in Flash Card grid, and use any Screen reader to go through each of the card front and back test with TAB. analyse it and let us know your findings.Hi SibaPrasadPadhi are you sure this is an issue with the flip-cards? I also have used JAWS and NVDA with the flip-cards and have not experienced the same issues that you have. For example, JAWS reading continuously through the flip-cards is something I can instruct JAWS to do, but the default behaviour for me, is to control JAWS moving through the cards using my cursor keys (up/down) and then controlling the flip with my ENTER key (or SPACE BAR I think).
Hi SamHill.
Could you please guide us on the JAWs setting that needs to be done to avoid this error? and we can guide our tester. Thank you.
Hello SibaPrasadPadhi,
Happy to help!
Rise 360 Flashcard blocks are fully accessible which means they should work with the default installation of JAWS out of the box. I also couldn't replicate the behavior you described where JAWS automatically went through your flip cards without stopping. Here's a quick recording of my test using the latest version of JAWS. We recommend reinstalling your JAWS screen reader if it consistently goes through your content without prompting.
Additionally, you can check out the following articles for tips on how to test content using screen readers in Rise 360.
- Accessible E-Learning & Screen Readers: What You Need to Know
- How to Test Your E-Learning Course with a Screen Reader
- 9 Basic Screen Reader Commands to Know When Testing Your E-Learning Courses
- A Checklist for QA Testing Courses with a Screen Reader
Feel free to open a case with our support team here if the issue persists!
