Hi, is there a way to increase the font size of closed captions? The import went well, the timing is perfect and the position of closed captions box works just fine, but the font size seems pretty small. Changing or creating theme font doesn't effect the closed captions. So... I am stuck (for the moment) Hermann Plasa

Hi folks, Thanks for the open and honest conversation about this feature. We agree that it should be possible to adjust the font size of closed captions independently, for all the reasons you've mentioned above. This is on our list, alongside a number of other planned accessibility improvements in the near future. I don't have a firm release date as of now, but I'll make sure this thread gets an update once we're ready to share more.

Hi Hermann! Just to circle back... the Player font size window will also control the captions font size. In this way, the caption text is like an extension of the rest of the Player text. I'm thinking you were hoping to modify the caption font size independently of the rest of the Player text. The range of size for the captions font was limited as an effort to stay within accessibility standards. But let us know if you think we can improve or if your learners have different needs! Thanks for reaching out.

Unfair? We've paid 7200$ for this software so far. And we're going to pay another 3600$ end of year. I am excited for new features, but I want the existing ones to work properly. Ive lived with Adobes Creative Cloud subscription hell for 5 years now and I am not at all happy with where it has taken their development focus. This recurring revenue thing puts a lot of focus on new stuff, having the proper tick boxes ticked so you come up great in the comparison charts. Existing features linger, because they are not "important" (but why did you then make them in the first place?) I don't know who decides what is important development (and not important) in the Articulate company, but why is it important to introduce a feature, but not do it properly? We need subtitles in our projects. Our users want them and they are unhappy with the small size of it. We do spend a lot of time on it, and anyone who uses or works with subtitles professionally know that the size of the letters on screen matters quite a lot. What works fine on a 32 incher might not be working well on a 14 incher. And if the only way to remedy this oversight is to hack with javascript, I don't think the feature is well done, or finished. Though I do sound like sour grapes right now, and it is, I want to thank you for that tip, mr. Bibby. Your posts on how to hack courses with javascript are great and I just now realised it was you who responded Anyways, when implementing a feature, do it right. Or wait until you can. Or live with the moaning from customers users that find it unsatisfactory.

Thank you very much, Matthew! Obvisously I need to visit an ophthalmologist, because I took a close look at the player options but simply overlooked the second font list for captions. There is no font size percentage as with the player font size, but my question is answered and 51% of the problem is solved... Hermann

Hermann, I am glad you brought this up, but I think that the implementation of CC in storyline 360 is not that good. I can't tell how the american standards are, but where I am from, the nordic countries, there is a long running tradition of subtitling foreign films and television shows (not by voice dubbing like is common in Germany). Subtitles are rather large, taking up the lower third of the screen (not entirely blocking it out) but we're more like a size 24-to 28 font. It was invented also to aid the hearing impaired, not just to allow danes to watch films in foreign languages. Crystal, we have the same request. Open Captions, or as we europeans call them: subtitles. Like you'll see in a film if you go to fancy cinema that shows foreign films that aren't dubbed. These letters are MUCH larger than the tiny, player based Storyline 360 captions . Accessibility standards for subtitles in this part of the world dictates that text should be legible on screen. I have a hard time understanding how these tiny-font sized captions Articulate have decided to go with can be within standards. I think they are very small even with normal vision. If the person has to squint to read the tiny-fonts, isn't that the exact opposite you're achieving than make it accessible? Can we have adjustable Captions font size on the player menu, allow to independently specify Captions font size so it is not tied to player font size in general?

font size of closed captions (SL360) | Articulate

AlexBennetts
Community Member
5 years ago
Hello, just checking in -- is this feature still being worked on? The current size options doesn't meet accessibility requirements.
BrookeLown-c831
Community Member
5 years ago
Hi! Checking in to see if there has been any movement on this? Our client is adamant that the captioning be larger for accessibility.
KatieRiggio
Staff
5 years ago
Hi Brooke,

Thank you for checking in!

I'm sorry that I don't have an update to share for more customization options for Closed Captions as of yet. We're closely tracking requests, so I'll make sure our report is updated with your voice.

We're still on a journey to give all learners the best experience. Explore our public roadmap to learn which accessibility enhancements we're working on next:

Articulate 360 Feature Roadmap
KurikoA
Community Member
5 years ago
Hi Matthew, thanks so much for sharing your workaround! I've used it on a past project and it worked great! However, my current project is using the new 'Modern' player in Storyline 360 and the workaround no longer seems to work with this player. The Modern player only runs in HTML5, and I notice there is no longer a story_html.html file in the output. Would I need to do something different to get your workaround to work with the new player?
KurikoA
Community Member
5 years ago
Hi there! Has anyone else experienced the issue of Matthew Bibby's javascript hack not working with the new modern player in Storyline 360, or is it just me?
KurikoA
Community Member
5 years ago
Hi Matthew, that code works perfectly with the new Modern player in Storyline 360! Thank you so much for figuring this out, and for all the work that you have done to devise workarounds for this community. I am so grateful! :)
BrookeLown-c831
Community Member
5 years ago
Thanks for this Kuriko and Matthew! I am also using the Modern Player. Where do you add this code?
BrookeLown-c831
Community Member
5 years ago
Perfect, thank you, Matthew!
LeslieMcKerchie
Staff
4 years ago
Hello everyone!

Great news! We just released another update for Articulate 360 and included some new features a few important fixes you'll see in the release notes.

The item you'll be interested in is:

New: Make closed captions easier to read. Increase the captions font size up to 200% in the modern player.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
KariMueller
Community Member
2 years ago
6 years later and this still can't style close captions in the classic player... yikes.