font size of closed captions (SL360)

Thanks for sharing that hack, Matthew. Unfortunately, we publish in Flash with HTML5 fall back, so it won't work for me.

Traci P mentioned captions in Camtasia. They have the captions set up a certain way that by default are apparently ADA compliant e.g. Arial, 24pt, left justified, and more. If you change any of the defaults, it will tell you you're no longer compliant.

Making the player font bigger does make the captions bigger but even at 140% it doesn't come close to 24 pt. Also, there are some side effects to making the player font bigger e.g. the lines that separate the Player Tab titles on the topbar do not increase in size and are not middle-aligned with the titles, so they are higher up toward the top of the player than the titles are.

Leslie mentioned that Soren submitted a feature request but I see he deleted a couple of posts so...could you please confirm that the request was submitted?

I put a feature request in for adjustable font size for suntitles in same day I made this post I think. That is not the same as it winning the attention battle for time and ressources. There are marketing wars to be won out there, and since the ‘Closed Captions’ tick box have been ticked (halfway useless or not) focus must be on the next ‘differentiating’ sexy feature to put on the comparisson charts.

New version landed yesterday, I didn’t test it but I saw no mention of adjustable font size for subtitles in the patch notes.

Unfair? We've paid 7200$ for this software so far. And we're going to pay another 3600$ end of year. I am excited for new features, but I want the existing ones to work properly.

Ive lived with Adobes Creative Cloud subscription hell for 5 years now and I am not at all happy with where it has taken their development focus. This recurring revenue thing puts a lot of focus on new stuff, having the proper tick boxes ticked so you come up great in the comparison charts. Existing features linger, because they are not "important" (but why did you then make them in the first place?)

I don't know who decides what is important development (and not important) in the Articulate company, but why is it important to introduce a feature, but not do it properly?

We need subtitles in our projects. Our users want them and they are unhappy with the small size of it. We do spend a lot of time on it, and anyone who uses or works with subtitles professionally know that the size of the letters on screen matters quite a lot. What works fine on a 32 incher might not be working well on a 14 incher. And if the only way to remedy this oversight is to hack with javascript, I don't think the feature is well done, or finished.

Though I do sound like sour grapes right now, and it is, I want to thank you for that tip, mr. Bibby. Your posts on how to hack courses with javascript are great and I just now realised it was you who responded

Anyways, when implementing a feature, do it right. Or wait until you can. Or live with the moaning from customers users that find it unsatisfactory.

Thanks for the great discussion. As I work for a company that produce software, I feel Articulate's pain.

It took me a while to find the feature request link, so for those interested, here it is: https://articulate.com/support/contact/feature-request 

Hi folks,

Thanks for the open and honest conversation about this feature. We agree that it should be possible to adjust the font size of closed captions independently, for all the reasons you've mentioned above.

This is on our list, alongside a number of other planned accessibility improvements in the near future. I don't have a firm release date as of now, but I'll make sure this thread gets an update once we're ready to share more.

Same story. We just rolled out our first courses and this was the first comment we got: "please encrease font size of closed captions!". Very much looking forward to the release :-)!

Hi I would like to add my voice to the requests.  Our clients are amazed that we cannot easily increase the size of the closed captions.  Please make this a feature as soon as you can.

2 years later still not possible to style subtitles? 

We now sit at the end of 2019, and Close Captions / Subtitle fonts are still locked at Ludicrously Small in the player. I still get complaints from course takers that the subtitles are uncomfortably small and that is a shame, but overall Articulate Storyline 360 feels more robust than it did a year ago.

Hello,

I have the same problem with closed captions/subtitle font being too small.
Increasing the font size of all the player is not a good solution.
Please implement this feature rather than new components.