Forum Discussion
KenRogers
7 years agoCommunity Member
Fonts change to Times New Roman when course is published from Rise
Hello,
No matter what type of font I use (system, custom, Articulate, etc.) when I publish the course to view for web only, it replaces the fonts I choose with Times New Roman.
I built the cour...
KenRogers
7 years agoCommunity Member
UPDATE: I submitted a case for this to Articulate support and got this response:
"I can't replicate the issue when I uploaded the exported files to our web server.
Since the issue does not occur on your LMS and our web server, please contact your web administrator. They know best how to solve server specific issues like this."
Unfortunately, the tech support on our end can't find any reason this would be happening either, so that's not much help. If anyone does know of any way their server would be changing fonts only on Articulate Rise products, that information would be very helpful.
Thanks!