Forum Discussion
Format painter copying text from quiz options
I am interested to know the outcome of this as I run into the same issue.
Hi Sharrilyn,
Happy to help!
I took a look at Ximonie's case and saw that the support agent handling the it was unable to replicate the behavior described in this post. It looks like further testing is required to identify what's causing the behavior.
Since this is the case, would you be willing to share a copy of your project file here or in private by opening a support case for testing? Kindly include a Peek 360 recording of the issue so we can test the file as accurately as possible. We'll delete it when we're done!
Hi, I'm having the same problem again using format painter. Possibly on the same course (they have taken a long time to get it back to me).
I didn't double click format painter, this time I went individually - format one quiz answer option's states the way I want, then click on next answer option. Check it copied correctly and repeat repeat. Got through a number of slides but seemed to have one glitch happen a few times where the dimensions of the answer box changed. Now I'm having the issue again where text from the previous box is copying over to the other states with only the normal state retaining the original text.I had also been having issues where I wasn't using format painter and only trying to update text colour, but I was finding that it would change the text colour of other states without me ever clicking on those states. I resorted to then opting for one text colour and varying the box colour because it was such a pain. But now having issues again with format painter.
Hi XimonieClark,
Thanks for reaching out and detailing what you're seeing. I reviewed your prior case, and it appears Ian was unable to replicate that behavior. Can I ask if this is happening with one specific course or multiple courses? What happens if you try the format painter in a brand new file? I understand you weren't able to share the course previously. If that's changed, it'd be helpful to take a closer look at what's going on. You can upload that here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
Thanks Kelly, I've submitted a case again and have included the file. The team were happy for me to share it for troubleshooting.
