Forum Discussion
Google Analytics - Tracking Events
I used to use Google Analytics (GA) in Storyline 360 at my previous job, including tracking button clicks with event tracking. It used to work beautifully and allowed me to see how my users interac...
Hi Lisa,
I put in a support case and heard back. Basically the response is the change was deliberate and they can't help. See the response below from my case.
"Storyline 360 did have changes to our HTLML5 output which caused some custom JavaScript triggers not to function as expected as before. Unfortunately, modifying the HTML output and custom JavaScript is something Articulate Support team isn't equipped to handle. "
I asked for more clarity and they implied that this change was due to 'security'. The impression I got was that they do not want any changes to be made to published files. If Storyline does not do it, they don't want you to adjust it.
Not good news. I will have to move the project I am working on to a different development tool.
I wish you the best of luck.
Shannan
