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TanyaBergholtz's avatar
TanyaBergholtz
Community Member
3 years ago

Help to troubleshoot surgical tracheotomy interaction

I have made a course where the interactions are part of performing a tracheotomy in order for learners to understand the procedure and what the patient goes through. 

It works fine when I preview it in Storyline 360, but it doesn't work properly in Articulate Review. Some people get stuck and can't drag the objects etc. and for others, it works. 

I have used variables in order for the pages not to go to the next page as soon as the object intersects the incision lines, and I have looped parts of the timeline to create a continuous animation of the incision lines.

Also, the course seems a bit "jumpy".

Can anyone spot what I'm missing, doing wrong or have any other suggestions to improve the interactions?

See it here in Review: https://360.articulate.com/review/content/d353574f-d28f-4cd1-a260-ea1d11565145/review

Please find attached the original file.     

storyline 360
  • AndreaKoehntop-'s avatar
    AndreaKoehntop-
    Community Member
    3 years ago

    Hi Tanya, and welcome to the E-Learning Heroes community! ✨

    Thank you for sharing your project file as well as the Review 360 link.

    I was not able to reproduce this issue on my end. 

    Could you share a screen recording of what you are experiencing? 

    • TanyaBergholtz's avatar
      TanyaBergholtz
      Community Member
      3 years ago

      Hi Andrea

      Sorry for the late reply - bank holidays in Sweden. Here is a recording from my colleague. I have received a few other emails stating the drag function doesn't work for them on some of the slides.  

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    3 years ago

    I have had similar symptoms with learners viewing the project on iPad, but I have no solution.

  • AndreaKoehntop-'s avatar
    AndreaKoehntop-
    Community Member
    3 years ago

    Hi Tanya!

    Thank you for sharing a screen recording of an example of the drag and drop function not working correctly. 

    I have opened a case on your behalf, so you can expect to receive an email from our support team shortly! 

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