Forum Discussion

BenLeong's avatar
BenLeong
Community Member
1 day ago

Help with a issue....

Has anyone ever had this problem of when you publish a file from Articulate Storyline....it publishes the correct file for your computer browser, but in the mobile and ipad version it publishes the older versions of your project?  How do you fix this issue?

 

In the picture the new version is the green version on my laptop, but when on the ipad its the previous version?

 

Any help will be greatly appreciated.

thanks

 

 

2 Replies

  • BenLeong's avatar
    BenLeong
    Community Member

    I have cleared my browser on my ipad and iphone multiple times, and the issue persists.  This has never happened before....

  • As you know there is no option to publish a mobile/tablet version. It's just a web or SCORM version. The only possible cause of this might be where you are hosting the published project or the mobile/tablet has for some reason is still using one in it's cache.

    For me when I update a project on Google Cloud, my gosh it takes forever to show me the new version sometimes. Even if I purge my cache.