Forum Discussion

VenkataSambaSiv's avatar
VenkataSambaSiv
Community Member
1 month ago

Hindi Font Rendering Issue in Safari and Mozilla Firefox

Hi, We have created a course in Articulate Storyline in Hindi. During testing, we noticed that the Hindi matras are not rendering properly in Mozilla Firefox and Safari browsers. Please refer to ...
community
e-learning development
General E-Learning
localization
VenkataSambaSiv's avatar
VenkataSambaSiv
Community Member
1 month ago

Hi Kelly, 

Thank you for your response. Please check the below information for additional insights:

Course Settings & Publishing

  • The course is published to the review platform for stakeholder feedback.
  • The package uses the SCORM 1.2 standard for compatibility testing.
  • SCORM Cloud is being used as our baseline testing environment.

Browser Compatibility

  • The course functions properly and runs without errors in Google Chrome.

Content & Localization Workflow

  • Content is copied from Microsoft Word into Notepad first to strip hidden formatting.
  • The clean text is then pasted into the course authoring tool.
  • A dedicated, separate template is being used for the Hindi language version.

    Please do let me know, if you want any additional informations.

    Thanks,
    Samba
LucianaPiazza's avatar
LucianaPiazza
Staff
1 month ago

Hello VenkataSambaSiv​, 

We appreciate you sharing these updates with us. I'd like to escalate this to a support case so that our team can take a closer look at your setup and learn more. You're in excellent hands! We'll be in touch shortly via email to continue troubleshooting!