Forum Discussion

VenkataSambaSiv's avatar
VenkataSambaSiv
Community Member
20 days ago

Hindi Font Rendering Issue in Safari and Mozilla Firefox

Hi, We have created a course in Articulate Storyline in Hindi. During testing, we noticed that the Hindi matras are not rendering properly in Mozilla Firefox and Safari browsers. Please refer to ...
community
e-learning development
General E-Learning
localization
VenkataSambaSiv's avatar
VenkataSambaSiv
Community Member
16 days ago

Hi Kelly, 

Thank you for your response. Please check the below information for additional insights:

Course Settings & Publishing

  • The course is published to the review platform for stakeholder feedback.
  • The package uses the SCORM 1.2 standard for compatibility testing.
  • SCORM Cloud is being used as our baseline testing environment.

Browser Compatibility

  • The course functions properly and runs without errors in Google Chrome.

Content & Localization Workflow

  • Content is copied from Microsoft Word into Notepad first to strip hidden formatting.
  • The clean text is then pasted into the course authoring tool.
  • A dedicated, separate template is being used for the Hindi language version.

    Please do let me know, if you want any additional informations.

    Thanks,
    Samba
LucianaPiazza's avatar
LucianaPiazza
Staff
11 days ago

Hello VenkataSambaSiv​, 

We appreciate you sharing these updates with us. I'd like to escalate this to a support case so that our team can take a closer look at your setup and learn more. You're in excellent hands! We'll be in touch shortly via email to continue troubleshooting!