Forum Discussion
How can i find my support tickets
I submitted a support ticket and can't determine where to go on your website to see this an all my previous support requests.
Hi,
Soooooo... how DO customers access their tickets though your website?
I read these forums a lot. I notice Articulate folks rarely answer the question that was asked - like you did to this guy.
He wanted to know how to access his tickets through your site and you told him to search his emails.
There are only 2 possible answers to this question:
1. Here are the exact instructions to find your support tickets on our website. AND...
2. I'm sorry but we don't provide customer's access to your support tickets on our website. You have to search your emails, or be a Teams Member and then you can chat, etc.
It is a reasonable question. Which is it? Thank you.
