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CraigBellingham's avatar
CraigBellingham
Community Member
2 years ago

Hyperlinks when accessible text switched on

Just checking if anyone else has encountered issues with hyperlinks not working when accessible text is switched on in a course? Is this a bug or expected behaviour? And if it is expected behaviour, can someone explain the rational behind that?

storyline 360

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  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Alchemist Learning Transformed!

    Sorry to hear hyperlinks aren't functioning when accessible text is enabled!

    I see that you've opened a support case and connected with my teammate, Luiza. Smart move! As Luiza shared, we were able to reproduce the same behavior, and have identified this issue as a bug in Storyline 360.

    I've linked this discussion to the bug report and will provide updates as soon as a fix is in place. In the meantime, as a workaround, we suggest disabling accessible text on the player controls.

    Thank you for your patience. I'm sorry if this has been slowing you down!

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Hi Alchemist Learning Transformed!

\n

Sorry to hear hyperlinks aren't functioning when accessible text is enabled!

\n

I see that you've opened a support case and connected with my teammate, Luiza. Smart move! As Luiza shared, we were able to reproduce the same behavior, and have identified this issue as a bug in Storyline 360.

\n

I've linked this discussion to the bug report and will provide updates as soon as a fix is in place. In the meantime, as a workaround, we suggest disabling accessible text on the player controls.

\n

Thank you for your patience. I'm sorry if this has been slowing you down!

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