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EdwardAgadja170's avatar
EdwardAgadja170
Community Member
2 days ago

I absolutely "love" when Storyline crashes

This software continues to waste a lot of my time at work because it suddenly crashes, conveniently whenever I choose to save after going a long time. I shouldn't be held to the standard of saving every 5 minutes with 2025 technology, I'm sorry. The software shouldn't crash when I choose to save it after a while. It should also do a better job of recovering the lost changes if a crash does happen.

Beyond frustrated right now...

storyline 360

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  • RonPrice's avatar
    RonPrice
    Partner
    2 days ago
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    That does sound frustrating. Sorry to hear that is your experience.  I have not had the same experience nor has anyone on our team.  Are the projects you are working on large?  Are you working on your local hard drive?

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    9 hours ago
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    Hi EdwardAgadja170,

    Sorry to hear that you ran into this issue. I opened a support case on your behalf to get you in touch with a support engineer who'll help check what's causing your installation to crash. You're in good hands and someone from our team will be in touch shortly!

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crashes","id":"message:1220812","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:592324"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1220812"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1220812"},"body":"

This software continues to waste a lot of my time at work because it suddenly crashes, conveniently whenever I choose to save after going a long time. I shouldn't be held to the standard of saving every 5 minutes with 2025 technology, I'm sorry. The software shouldn't crash when I choose to save it after a while. It should also do a better job of recovering the lost changes if a crash does happen.

\n

Beyond frustrated right now...

","body@stringLength":"445","rawBody":"

This software continues to waste a lot of my time at work because it suddenly crashes, conveniently whenever I choose to save after going a long time. I shouldn't be held to the standard of saving every 5 minutes with 2025 technology, I'm sorry. The software shouldn't crash when I choose to save it after a while. It should also do a better job of recovering the lost changes if a crash does happen.

\n

Beyond frustrated right now...

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I absolutely \"love\" when Storyline crashes","moderationData":{"__ref":"ModerationData:moderation_data:1220817"},"body":"

That does sound frustrating. Sorry to hear that is your experience.  I have not had the same experience nor has anyone on our team.  Are the projects you are working on large?  Are you working on your local hard drive?

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That does sound frustrating. Sorry to hear that is your experience.  I have not had the same experience nor has anyone on our team.  Are the projects you are working on large?  Are you working on your local hard drive?

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Hi EdwardAgadja170,

\n

Sorry to hear that you ran into this issue. I opened a support case on your behalf to get you in touch with a support engineer who'll help check what's causing your installation to crash. You're in good hands and someone from our team will be in touch shortly!

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Hi ,

\n

Sorry to hear that you ran into this issue. I opened a support case on your behalf to get you in touch with a support engineer who'll help check what's causing your installation to crash. You're in good hands and someone from our team will be in touch shortly!

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