Forum Discussion
- AWSPPOCommunity Member
A big +1 to this feature. One idea is to create a storage of recently deleted item sin a course. Cap it at 4-5 items tops? Maybe even 2-3. Include lessons in that list. This way if an entire lesson is deleted, especially by accident, it can be recovered.
Alternatively, add a confirmation pop-up to the 'Delete' icon near a lesson within a course. Make it difficult to delete a lesson. - SarahVaughan-0cCommunity Member
Adding my name to the list of people who would like this fixed. I see a Deleted Content bucket but the links don't work. So great I can see what I deleted, but dang, I can't do anything about it. Not helpful.
Hi there, Sarah! It sounds like you're talking about the Deleted Content folder on your Rise 360 dashboard. You can recover the content from that section by hovering over the course card, clicking the ellipsis, and removing it from the trash.
Here's our article on managing content on your dashboard. I hope that helps!
- SarahVaughan-0cCommunity Member
Oh, that's fabulous! Thank you for letting me know. I searched for information on this, but I never found the article you linked.
You got it, Sarah!
- AzorAllynCommunity Member
12 seconds?!?! What "genius" decided on that number. How many people didn't realize that they had deleted a lesson until minutes later? What about new users who didn't know there was an undo option? Losing all of that work with no viable recovery option is a HUGE misstep on Articulates part. And the fact that this has been a reported and requested update issue for YEARS with no fix in insane and gives me very little faith in Articulate.
- ElizabethHal698Community Member
I have to throw in my two cents here. While rearranging my lessons in a Rise course I accidentally clicked on the trash can icon next to a lesson. I didn't see the undo button that is referenced in this thread. I immediately realized I deleted an entire lesson and instinctively hit Ctrl + Z, which did nothing.
I appreciate the idea to save a duplicate of the course, however, I needed to know that was necessary before deleting four days worth of work. There needs to be a large red hazard triangle on the main page of Rise stating that you can delete entire sections of the course with one click and no options for recovery. There is no way I will be able to make my deadline now that I have to rebuild this content.
- MarieRocchiCommunity Member
I agree! I made a duplicate of a course and needed to isolate "one section" for a reviewer. When I went back to the original - it was gone! I've asked about recovery but not holding out much hope. Two months of content building. I am rebuilding from review versions.
Making a copy before you edit is nonsense. I design and build in Rise constantly and would need to make copies constantly
- justinking-9a73Community Member
if messages are here going back two years and nothing has been done, i doubt anything will get done other than pointless 'make a backup' - if we made constant backups we'd be at it non-stop, so why not build local saving features or make a desktop app linked to the web with local save features?
- TeresaVanderposCommunity Member
I sure was hoping. I had two section twos in my course as I was trying to save time and I had duplicated a course, I went to delete the old lesson 2 and accidentally deleted the one I just spend a day on....I was watching the box in the bottom left but couldn't figure out how to stop it. Why is there not a warning message or something? I am not a new user...this makes me very sad. I thought there was hope when I saw someone post about deleted content, but that seems to be for a full course....can we flag this again?
- PeteWilliamsCommunity Member
I have just fallen foul of this. I assumed there would be an undo button or a restore point. I was trying to delete a knowledge assessment and must have misplaced my cursor on another section. Boom, it is gone, and my half-day of work is gone.
- RussellGoffe-WoCommunity Member
Just done this as well. The person that suggested a pop-up is right, make us confirm: 'Do you really want to delete this?', and/or have a 24-hour deleted items folder. Especially for lessons! For blocks it's not so bad.
You get the popup when deleting a scene in the scenario, but not when deleting an entire lesson. Wild!