Forum Discussion
I subscribed but it still says to subscribe
Hi, I just subscribed to Storyline 360 but in the desktop app it still has a button to subscribe, how do I sync the app so it shows I am subscribed?
Order # IN-1481394
Hi Resulticks,
Thanks for reaching out! I see that you are an admin to your subscription and have a pending invite as a seatholder. You need to click the invite link sent to your email address to resolve the issue you're seeing and use the authoring apps.
If this doesn't improve things, kindly connect with us in a case so we can determine what's happening. We'll reach out soon after we hear from you! Thanks!
