Forum Discussion

MichaelWest's avatar
MichaelWest
Community Member
3 years ago

New Subscriber to 360: I'm Being Prompted to Download Flash 10.0

I just upgraded from Storyline 3 to 360. When I try to open 360, I receive the attached warning.

Seeing as how Storyline stopped supporting Flash a couple of years back, I don't understand why I'd be seeing this warning.

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 years ago

    Hello Michael!

    Thanks for reaching out and sharing what you are experiencing. I’m happy to help answer questions. 

    That error sounds like your software could be out of date. Could you please double check that you are running the most recent version of Storyline 360 in the desktop app?

    Here’s how you can check your Articulate 360 Desktop version and your Storyline 360 version:

    Here’s how to manually check for updates in your Articulate 360 Desktop app and Update Authoring Apps.

    Please let us know if you have additional questions!

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