Forum Discussion

RandySimmons1's avatar
RandySimmons1
Community Member
4 years ago

images are blurry

Hi all,

I am taking screenshots with Snagit. My captured images are 1280 x 720. They look perfect. My storyline story is set to 1280 x 720. When I copy and paste the images into storyline they are blurry. I do not resize or adjust the images at all. I have tried saving the images and inserting them into storyline but they are still blurry. Can anyone tell me how to get these screenshots into storyline so they are clear?

Thanks for your help.

storyline 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hi Randy,

    I'd be happy to take a look.

    Please your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, everyone.

    I have great news to share!

    We just released another update for Storyline 360. In Update 63, we’ve included important fixes and new features.

    One of the fixes we’ve included is:

    We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let us know if you have any questions by reaching out to our Support Engineers directly.

Related Content