Forum Discussion
IMPORTANT! - a fix if you have a PLAY button appearing at start of courses
OK, Articulate rolled out an update to Storyline and it seems that now when publishing a course, instead of auto-playing (as before) it now puts a nasty big PLAY button on the first screen.
Hopefully Articulate will roll out a fix (very!) soon.
In the meantime, I have discovered that AUDIO on the opening slide will cause this. Removing the audio, removed the PLAY button and things went back to normal.
Therefore to get round the issue, try what I did - create a tiny opening slide of a flat colour (same as your project background) and set it to be your opening slide.
Worked well for me, and thankfully I can now stop hearing screaming from my clients.
Nice.
Hi Andrew,
I wanted to connect this to your other discussion here. I believe the play button you're seeing is based on the latest update to Chrome 66 to block autoplay of media. Storyline 360 was updated to support that.
What about SL3?
Hi Ashley,
I have the latest update applied to Storyline 2, however the play button does not appear on slide 1 (which has audio) so my audio does not play. This is when publishing to Web, the box for "Included HTML5 Output" is checked. Any idea what may be causing this? Thank you!
In addition, some of my clients are also seeing the big play button on Engage interactions imported into Storyline. It seems to occur whether there is audio in the Engage interaction or not.
Just adding to Ashley's comment - we've isolated it to a Chrome issue with their newest update. But since so many of our learners use Chrome, I appreciate the workaround, Andrew!
Youre very welcome Randy. I hope it can be of some help.
In addition to Chrome, Safari and Firefox are about it (or already have?) rolled out similar security features so whether we like it or not (i dont!) looks like we are going to have to deal with it.
Sounds like you have already found Safari to be a culprit too.
Best of luck to you!
I have to amend my last comment - it also appears in Safari. Haven't experienced issues in IE or Edge.
Hi Randy,
Safari implemented a similar change to autoplay before Chrome did. You can read a bit more about it here.
I am getting same issue on PC (FF/Chrome)..
adding blank slide at the beginning solves the problem - but it is not a solution
In my experience, adding a blank slide doesn't 100% solve the problem... because I find that Chrome (or also Firefox) needs an action (e.g. a click) before the audio can start, so if I put the slide with a duration of 0.25 and then a transition "when timeline ends" to the "real" starting slide, it stays stuck until I click or do something... or am I doing something wrong here?
Hey Dario - thats definitely not my experience (with Firefox).
Firefox just starts auto-playing through that first blank slide, and at 0.25 secs, the "jump to next slide when timeline ends" trigger fires and im on my "real" starting slide.
Its definitely set to "Advance Automatically" in the slide properties?
Storyline and Studio: Videos Don't Autoplay in Google Chrome 66 and Later
Article Last Updated May 3, 2018This article applies to:
Storyline 360, Storyline 3, Storyline 2, Studio 360, Studio ’13
As a result, videos that have audio might not autoplay in Chrome 66 and later. Here's what to do, depending on your version of Storyline or Studio.Storyline 360 and Studio 360
Storyline 3, Storyline 2, and Studio '13
Storyline 360 and Studio 360
We added a workaround for Chrome's new behavior to Storyline 360 and Studio 360 in the update released December 12, 2017. Just install the latest software update and republish your course.My version of Articulate 360 is updated. I republished my files but they are still showing the gray overlay and big play button.
To get around this for now, I created a plain starting slide and set a trigger to jump to next slide when timeline ends on slide 1.1. The timeline is less than 1 second so the slide isn't even seen. Doing this removed the play button and gray overlay when published. :)
