Forum Discussion
Importing closed captions
Hi Simone,
I'm sorry you've hit this roadblock; I'm happy to help!
If your caption file has the same name as your video file and is stored in the same folder with the video, it will automatically import into Storyline 360 when you import the video. Have you tried renaming the caption file so it has the same name as the related video file, then reimporting the video to Storyline?
If this won't work, would you be willing to share a copy of your video and caption files here or privately through a support case so we can find out what's happening? We'll delete them when we're done testing!
Thanks for your patience!
Hi Eric, I'm so sorry to delay my reply.
I've been overloaded with a very tight timeframe to finish up the project.
Indeed, I haven't name the file according to the vÃdeo's file name. But infortunately, It didn't work.
In order to hurry, I upload the vÃdeo files in the SONIX app, and there I exported the SRT file. So, this was the faaster way I found to solve the issue.
The problem was that I had a word document with the text transcription on it, and when I tried to convert into SRT it did'nt work.
Thank you so much for your help, anyways.
Kind regards