Incorrect progress/lesson completion indicator when new lessons are added to a course
Hi, we are using Rise 360 to create training courses. Recently we have updated a course with new content and noticed that the progress indicators on the left menu are incorrectly reflected for existing users after the update.
Here's an example of an update:
- new lesson added
- Lesson 1
- Lesson 2
- lesson 3
For all users who have completed Lesson 1 already, when relaunching the course after the update, the new lesson would appear as completed already with a checkmark, and lesson 1 that had been completed would show as "not started".
Adding new content at the end after lesson 3 can avoid this issue, however, this is not desirable from training perspective as we would always want our users to complete the new lesson first before existing content. Clearing user progress after each update or creating the new lesson as a separate SCORM course is not desirable either from user experience perspective. Is there any other option to resolve this problem?
Thanks!