Forum Discussion
iPad Display and Functionality Problems
Here we are, 3 years later, and these same problems still exist. Storyline frequently displays the first frame of embedded video and nothing more. Some objects fail to load. If you reload the screen or do a Prev button, the video will generally play normally, but we can't expect paying customers to accept this type of workaround. This problem makes our Storyline projects unusable in a mobile iOS environment. I've reported this multiple times over the last 10ish years and still no resolution. Unfortunately, it is somewhat random and may not always occur.
For you iPad users, I'd appreciate it if you'd give this a try:
https://groundschool.com/assets/sample-lessons/private-sample/story
At the very beginning of the second slide, an animated video should play. If it is a static image of an airplane, that means the video is not running.
Also, take a look at the interaction on the slide labeled "Review". There is a slider that operates animation of the airplane and gauge. It works smooth as silk on a laptop, but is very slow and jerky on an iPad.
If you DON'T see these problems, please tell me what iOS version you are on, what browser you are using, and if you can run a speedtest, it would be helpful to know what your internet download speed is.