Forum Discussion
Issue with Storyline - LMS Tracking
Hi All, We recently launched our first ever Storyline course for an LMS. When we are downloading the SCORM package, we are using the tracking and reporting settings (see image attached).
We set at 100% to ensure every slide is reviewed by learners however we are now receiving reports that when the Exit Button is clicked they receive a completion certification and a Failed Session please retake screen (screenshot attached).
Is this because we have both 100% and the quiz checked off for tracking? Should the quiz piece be unchecked since it is included in the 100% of slides?
Looking for any and all helpful tips!
5 Replies
I am curious as to which "LMS Reporting status" option you selected on the LMS tab (Passed/Incomplete, Passed/Failed, Complete/Incomplete, Completed/Failed).
Aside from that, you mention that your learner is required to view every slide in order to pass. Yet your screenshot shows two completion criteria in the settings; % viewed, and Quiz completion.
Do you need both to trigger your completion?
Maybe just have the slides viewed? Just a thought.
Just noticed your last question about whether you should use both options! Ooops. Yes I would try just the slides viewed.
Storyline completion tracking is which ever criteria is reached first, so in this case the quiz marks complete or 100% so just select 100%
Yes, but it seems from the context that he only needs the slides viewed as his criteria. But you are correct, of course.
My rule of thumb is to never use slide views in completion criteria. Either use a Completion Trigger or a Quiz result. Slide Views is a recipe for disaster.
