Forum Discussion
Its possible download documents with original names?
Good afternoon, I've a problem with downloads.
When I upload a pdf to "File Attachment Block" and then I download it, its name change.
For example, my pdf "Resumen Descubre la agilidad" change to a long name "BtZEmTR4wZiIZ-Pa-Resumen%20-%20Descubre%20la%20agilidad.pdf"
Its possible download documents with original names?
Thank you!
Hi Mario,
Are you seeing this long file name when you download the PDF while in Edit mode, or when you are accessing the course as a student?
Thanks for help
In our SCORM made by rise, the download show us this name:
[image: image.png]
Our original PDF's name is: "Resumen descubre la agilidad".
Please, help us.
Hi Mario,
We'd love to have a closer look at your course to see why this is happening. Please click here to open a case, and send us the following:
- A copy of your LMS output file
- The course Share link
We'll test your course from our side and let you know what we find.
Hi Alyssa,
1. The file is attached
"9iQLIvvL45j4Hasd_3yHtxocmsRTjumwU-Resumen - Conociendo Scrum"2. Link: https://qa.campusbcp.com/mod/scorm/view.php?id=4753
User: atypax
Password: atypaxPlease use this link and accesses, the problem occurs when we try to download the file from the Virtual Campus.
Please, help us.
Thanks!Hi Mario, thanks for sending in the file and link. I created a support case on your behalf. You should hear from our support engineers soon.
You posted the logins to https://qa.campusbcp.com/mod/scorm/view.php?id=4753 in a public forum. If you only want Articulate support to access your content, feel free to delete or edit your post here.
