Jittery Scrolling Panel Experience

I have some projects where I use scrolling panels to hold large amounts of dense text and images. Some users have commented that the scroll feels jittery/jumpy and that it's easy to lose their place in the reading because of it, and I do agree with them. To better clarify, when I'm scrolling through it, each tick of the scroll jumps a large enough distance through the content in the scrolling panels that it's easy for my eyes to lose track of where I was in the reading for a brief moment. Adding in that these scrolling panels can have a lot of text to go through, users have commented that the experience is frustrating.

 

Specifically, I'm talking about scrolling panels and not the textboxes that have the ability to scroll. The textbox scrolls in comparison are way smoother than the scrolling panel's in my experience, and I'm not sure what's happening in the backend to cause this difference, but I'd like the scrolling panels to feel more like the textbox scrolls. If I didn't need to include diagrams and images, I would switch entirely to using the textboxes.

 

Does anyone else find this to be a problem with their users? Is there a way I can implement Javascript to improve it? I've not come across any discussions on this, but given the feedback from my users, I'm sure I'm not the only one who's noticed. I've brought this up with Articulate's Support team somewhat recently, but it comes across more like a quality-of-life improvement rather than a critical issue warranting immediate attention, so I'm curious if anyone has their own solution for it.

 

Additionally, I noticed that this jumpiness is more prominent when viewing the project on my personal Windows laptop than on my workplace's Macbook even with the same mouse used to scroll, so there's a possibility that it may not be as noticeable in some devices.

 

Thank you.