Forum Discussion
Keyboard Shortcut not working on Layers
I have created a trigger for keyboard shortcut to enable learners to move through the slides using the right arrow. This works just fine when moving between slides but doesn't work at all for moving between layers. The trigger is set up to show the next layer when the user presses arrow key after clicking on this layer. Any ideas? Thanks!
Change of plan. The private submission form keeps erroring out when I try to attach my file, but I was able to attach it here.
Hello Jennifer!
Thanks for attaching your file! I've tried changing the shapes to buttons to see if that did the trick. Unfortunately, the Enter key and Space Bar still aren't working on that slide. I've started a case on your behalf with our Support Engineers. They'll take a look at your course and follow up with you via email.
They found the problem - my slides were corrupted, so I had to rebuild them. :-(
New slides, and this time I used buttons rather than rectangles, though the triggers were the same. Now the slides are working.
Hi, Jennifer.
While it's never fun to rebuild slides, I'm happy our engineers were able to help you figure out the issue and that the triggers are now working.
Thank you for taking the time to come back and let us know the solution!
