Forum Discussion
Links in RISE 360
Hi,
We've had similar problems with another LMS called Litmos when users wanted to open PDF Litmos has its own PDF reader and forces a PDF to open in the user's window. This was despite the fact that we set the document to open in a new window.
What we ended up doing was to put a Note block just before the download telling users to right click the download object name, then choose the option to open in new window. We did this to stop users telling us that they had opened a file, lost their place in the learning and had to go back to the start of the module. I've attached an image of this note block to this reply.
This might work for you.
- AngeloCruz2 years agoStaff
Hi Stan! That's a nice workaround to this behavior.
Adding a note is a good way of letting your users know what to do with certain blocks or attachments so that they don't lose their progress in their learning.
I'm just curious, have you checked with your LMS administrator if they have a setting that you can toggle or enable to open the PDF reader in a new window instead?
Thanks again for sharing!