Forum Discussion
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
Hi Raymond,
Thanks for letting us know that you were able to open the file after moving it to your desktop. It also opened fine on my end, so I'm not sure what could have triggered the error message. In any case, if you run into this again and you can't open the file, reach out to us by clicking here. Our team is available 24/7 to assist!
Tricia, it sounds like this has happened to you with multiple files. That definitely shouldn't be happening, and we want to help you get this straightened out. Do you have a sample file that's giving you trouble you could send us here?
