Forum Discussion
Low on Memory?! Cant save!
Got this message when saving:
The project file could not be saved.
Your system appears to be low on memory. Please close any other programs and try again.
I have 12GB RAM, 3GB used 8GB Free!
What should I do, don't want to redo that whole section again...
My project is 108 slides comprising of lots of quiz questions, 8 sections
I get the same error using the most current version of SL360 on Windows 10. I get this message even if I have no other programs open. Constantly restarting SL and/or my computer is wasting valuable time.
What else can be done to resolve this issue?
Hi Amy!
So sorry for the trouble! We'll need our Support Engineers to step in here to work with you directly. You can reach their team by submitting a support case. I'll keep an eye on your case to see what the fix is!
I submitted a support case and still have not heard back from anyone. Has there been any progress with the issue I am having?
Well that's annoying. Despite submitting a support case a week ago, I have no support case number. I guess I will have to do it again.
Hi Amy,
That does sound frustrating. I'll submit a support case on your behalf.
For you or anyone following along, our email verification email with your case number comes quickly after submission.
Решится эта проблема или нет? Прошло 9 лет ... Проблема остается.Hello Lidiya, and thank you for reaching out!
I'm sorry to hear you're experiencing this issue — it's best to work directly with a support engineer to help determine what's causing this experience for you, so I've opened a support case on your behalf. One of my teammates will reach out to you soon with the next step!
I am facing this problem. Please give me the solution.
I've got a 20gig of ram free and 3% CPU utilization when this error is shown. Are we really only able to address less then 4gb to the program in 2022?
Hi, Gerald, and welcome to E-Learning Heroes! ✨
If you are experiencing error messages often, I recommend reaching out to our support team through this link, so we can investigate what's happening.
I also want to share the article below for additional steps you can try when experiencing erratic behavior:
9 years later, same bug. unbelievable.
+1. Here in September of 2022. Still a huge issue for bigger files.
Yeah absolutely unusable in larger files, 50mb+. Maybe this is their subtle push to get everyone to use rise, I know I'm not doing anymore projects in storyline.
I am still experiencing this issue.
Hi Maria!
I just replied to your other post, here!
