Low on Memory?! Cant save!

Thanks Duane for running through those steps and letting us know, and I'm sorry that it didn't help you at all. Did you already reach out to our support team so that we could take a better look at your set up and see if there is anything else we might be able to offer advice on? 

Haven't reached out to support yet... was desperate to try some more immediate alternatives. My work laptop is running 32bit, 4GB  RAM Windows 7. I ran home with the project file and loaded it up on my home laptop, 64bit, 8GB Windows 8. Everything runs exceptionally fine!

Wondering if perhaps it's time to update the system requirements for Storyline 2? And probably update my work laptop so I don't run into this again-

Well, those are the "minimum" requirements. :-)

Thanks for the update Duane, and glad you were able to get it working finally. 

Aha, good point. This was my first foray into 300MB+ project size. Lots of screen recordings for a software application, using both video on a slide and step-by-step methods. Never once had a memory problem prior with smaller projects. So maybe a recommendation to the minimum that it is supported up to a certain size of .story project file? I'm wondering if the pattern of folks having issues boils down to that.

All I know is that I'm working with a system that exceeds the minimum requirements this afternoon, and all is well. And once again, Storyline rocks!

Glad to hear things are back to working well for you. As far as the pattern, I don't know that our team has discerned one yet and we've looked at a large grouping of files - but that's a good one to keep in mind. 

Please feel free to let us know if you need anything else. 

i am unhappy with articulate storyline 2,

there is no 64 bit version, For me, articulate totally Useless. My file not able to save and not publish, show low memory message every time.

Regard

furkan ahmad

Hi Furkan,

It looks like I responded to a similar message of yours about a month ago in this thread. We'd be happy to take a look at your file and how it's behaving and then our team can get a better sense of what's occurring and in what ways our team can assist. 

Has this problem been resolved? Any update?  I have the same issue. 239 GB used 237 GB free, can't save. Says low on memory.

The only resolution I had was requesting a 64 bit computer from my company. Once I started using the 64 bit, the problems disappeared!

Agree, I got a new laptop at work too, 64 bit with 12GB RAM. No problems any more!!!