Forum Discussion
Searchable Database for Help Articles
I am creating help articles for our software applications. Is there a way for me to create or set up in such a way that our end users would be able to search our help articles versus having to scroll through every single "course" or topic?
Hello daodn! This sounds like an interesting setup! I'm not sure what kind of database you're creating, but I assume that you could add tags to each course or topic in the database so they match common search results. I'm not sure how robust the database is for searching within the courses, but that feels like something you could configure within the database itself.
Hello Lauren -- thank you for your reply. The Search function in the courses are helpful. I'll look into adding tags to each topic and see if I can make the search more robust for our end users. I just created a "course", listing all our help articles for a specific application, each within its own lesson. Thanks again for your reply, Lauren.
Thank you, Lauren. I'll look into tags, as well as perhaps creating a glossary. Thanks again!
Each Rise course has a search function, but it's not a 'global' search across all your courses. And your end users would not be able to see tags, only admins. It sounds like you need more of a "knowledge base" software, lots of software packages available for this purpose.
Thank you, PhilFoss. The search function is about as good as it's going to get for our purposes. Thanks again!
