Forum Discussion
Major Storyline Audio Playback Issues
Hello everyone,
Happy to share that we've just released a new update for Articulate Localization!
In our latest update (June 9, 2026), we've included a fix for:
- After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.
You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hi lorraineS,
Sorry to hear that you're now experiencing video playback issues in Storyline.
Are you seeing this behavior in Review 360, and also when uploaded to your LMS? If this issue is local to your LMS, testing your published output in SCORM Cloud can help confirm if the behavior is LMS-specific. Also, do the videos fail to load across multiple browsers, as DShaw touched on?
If you're comfortable sharing the affected .story file, we're happy to take a closer look and test it on our end. Do you mind uploading a copy here in the discussion or through a support case?
Hello Steven, if you could fix the issue with audio files and that it seems it stems from the common cause, will there also be a fix available for the videos?
Hi MateuszSzuter-e,
Thanks for reaching out about this!
If you're experiencing this issue with videos as well, it'd be helpful for our team to test your file. Can you please upload it here or privately? We'll delete it once we're done troubleshooting.
