Forum Discussion
Migration to EU server
I have the same problem. My ticket is #01150901 and at first Articulate staff did not even said I had a subscription (?) and then said it was impossible to move content to EU even though I know it can be done.
Can you provide me with some extra guidelines here? And why is there not a migration service for this. There must be several customers in EU that would prefer EU servers.
Hi GustafSylvin​!
Great move on opening a support case!
I see that you've been working with my teammate, Luiza. I can confirm that we do not support data transfers between different regional data centers (EU & US). I do understand this may feel restrictive, and we're tracking a feature request to introduce this functionality. I've included your voice in the report!
We'll be sure to notify you if this enhancement makes it to our product roadmap.
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