Forum Discussion

RypkeProcee's avatar
RypkeProcee
Community Member
1 year ago

Migration to EU server

I want my data on an EU server but that seems impossible. I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a cu...
advice
community
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OlhaZinchenko's avatar
OlhaZinchenko
Community Member
6 months ago

Dear Articulate Team,

Could you please advise when it will be possible to smoothly migrate our data from the US domain to the EU domain? Our team is currently facing challenges with this issue, especially as our license renewal is approaching in the next few days and we would like to transition to EU servers while retaining all existing content.

Are there any available options to preserve and transfer our data accumulated over the past several years to the EU servers?

We would greatly appreciate your support and guidance.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 months ago

    Hello OlhaZinchenko​,

    Thanks for reaching out regarding your request to switch domains in your upcoming renewal. I've opened a support case on your behalf so we can continue this conversation via email! You're in excellent hands! 

    • RypkeProcee's avatar
      RypkeProcee
      Community Member
      6 months ago

      This is an issue that I also would like to see solved, so please keep me posted as well.

       

  • RypkeProcee's avatar
    RypkeProcee
    Community Member
    6 months ago

    This is an issue that I also would like to see solved, so please keep me posted as well.

     

  • ristopernu's avatar
    ristopernu
    Community Member
    8 days ago

    https://rise-magic-migrator.vercel.app/

    How it works:

    1. Publish your Rise course and download the ZIP.
    2. Drop the ZIP into the app. Everything is processed locally in your browser.
    3. Download the generated Word files — one per lesson.
    4. Create a blank Rise course in EU.
    5. Import the Word files one by one using AI Assistant → Magic Lesson Import.

    It’s not a perfect 1:1 clone, so check the imported lessons. Magic Lesson Import may occasionally interpret some blocks differently.