Forum Discussion

RypkeProcee's avatar
RypkeProcee
Community Member
9 months ago

Migration to EU server

I want my data on an EU server but that seems impossible. I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a cu...
advice
community
localization
rise 360
StevenBenassi's avatar
StevenBenassi
Staff
20 days ago

Hi JuditRdm​,

Happy to share some insight on this.

As you've mentioned, Articulate 360 U.S. and EU data centers are completely separate environments. We're still tracking a feature request to allow collaboration across those data centers, and I've included your voice in that request.

For now, the only workaround is to purchase a new Articulate 360 subscription and request a data center of your choosing at the time of purchase. If this is something you and your team would like to explore, please connect with our Sales team.

Also, if you decide to migrate from the U.S. to EU server, while your Peruvian colleagues remain on the U.S. data center, then you will not be able to collaborate with them.

Please let me know if I can help with anything else!

JuditRdm's avatar
JuditRdm
Community Member
20 days ago

I am sure you will be able to create a feature and could give us a solution.

By now, is there any manual way of carrying a project from a U.S. centered user to a EU centered one?

Thanks in advance for your help.