Forum Discussion
Migration to EU server
Hello,
I am having the same issue. Our customers from european administration are buying EU Articulate licenses and my license is US based server. I have more than 200 Rise projects I must share with these customers.
What will be the best procedure to share the projects? Should I change/buy a different license type?
On the other hand, if I pass all my projects to an EU server, my collaborators in Peru will not longer be able to share their work with me. Am I right?
Thanks in advance for your help 🙃
If you switch to an EU license, you won't be able to migrate your 200+ courses. You would have to build them again.
Are you sure? I find it unaceptable, and I am sure Articulate will figure something out.
Hello JuditRdm! I wanted to jump in to offer more details about content when it comes to data centers. At this time, there isn't a way to migrate or transfer courses between data centers. The US and EU data centers are separate, isolated environments by design. That separation helps support regional data residency and privacy requirements, including GDPR, by keeping customer content and user data within the selected geographic region. Because of this architecture, there isn’t currently a built-in way to move content or account data between regions.
Hello Lauren,
Is there any real hope? Is this feature in the TO-DO list of Articulate? I would like an honest answer, because rebuilding all the courses is too expensive. Maybe an export-import feature of some kind, even if we have to pay for the migration option?
Thanks in advance.
