Forum Discussion
CDUMONT-d8a4361
2 years agoCommunity Member
Mouse cursor in a black square automatically
Hello, while designing tutorials for our products, I see for the first time in my long days of using Storyline the mouse cursor appearing with a black square. It was in the mouse format !
Of cour...
CDUMONT-d8a4361
Community Member
Hello, am I the only one experiencing this issue? I select the desired cursor, but when I do a screen recording, it provides a different cursor (black square). I am using Windows 11.
Thank you for your response.
ThomasHadley-78
8 months agoCommunity Member
Me too
- JoseTansengco8 months agoStaff
Hi Tom,
Sorry to hear that you ran into a similar issue. Can I ask if you are working out of a virtual environment similar to C Dumont? And have you tried repairing your Storyline 360 installation as well?
If repairing doesn't work, please open a case with our support team. They'll be glad to help check why you're seeing a black square instead of a cursor.